The time has come – Wait in Line is available today. When a room’s limit is reached, students can join a virtual waiting line. Students can carry on learning without having their eyes glued to SmartPass. When it’s their turn, they’ll see a popup and have 30 seconds to start this pass and leave. In case there's an emergency, teachers can override the limit.
To turn on this feature, go to Rooms → Pass Options. Once you enable it, students and teachers can start waiting in line right away!
We really appreciate your patience – we know this feature was a long-time coming, and it required some significant changes under-the-hood to make it happen.
You can now make pass limits only apply to certain rooms – for example, just bathrooms and water fountains. That way, counselor appointments, nurse visits, tardies, or trips to the main office won’t have to count toward a student’s daily limit.
Special thanks to Brian T., Kenneth E., Dustin R., Christ M., Kryshelle C., Michael C., Maria M., and many more for suggesting this feature!
Curious how other schools use SmartPass? We’ve redesigned our Help Center from the ground-up, making it easier for you to see guides on how to configure SmartPass, tips & tricks, live chat support, and more.
Click the “?” and it will open a new sidebar to access everything. If you’re on the Plus Plan, you’ll also see the phone number for instant support and a link to schedule optional monthly calls with us.
If your school uses Clever or ClassLink, you’ll now see students’ ID Numbers and Grade Levels populated automatically.
⭐️ Not using Clever or ClassLink and want to switch? Simply chat with our support team. If you’ve manually uploaded ID Numbers or Grade Levels from a spreadsheet, we didn’t sync ID Numbers or Grade Levels for you. Please contact us if you want to turn on the sync.
Coming Next Month:
🔈 Alert sounds
🏠 Preventing rooms from being the “origin/from” room
🔔 A new notification system
Coming Next School Year:
🍿 We’ll be announcing everything at our annual “New at SmartPass” event in early May. Look out for an invite soon, you won’t want to miss it. 🤫
As always, if you have any questions, don’t hesitate to send us a chat.
Also, make sure to visit our Wishlist – so many of those features are coming next school-year and we’d love your feedback.