Blocked Cookie Error

Getting a blocked cookie error when trying to sign in? Learn how to fix and prevent this issue for your school.

If Google sign in is enabled at your school, then sometimes you might run into the following error:

How to fix this issue

To fix this issue, allow all third-party cookies for the SmartPass website. Follow the below instructions for your browser.

Watch this video

See the heading titled Enable third-party cookies for specific sites on this article.

How to prevent this issue as an administrator

If students and teachers are using managed devices through Google Suite for Education, you can manually allow the third-party cookies we need to sign in through Google.

Use the G Suite for Education admin console to find the cookie user OU setting:

Then add to the allow cookies for URL patterns setting.

Need some more help?
Chat with us

Take control of your hallways

Used by 500,000+ people
Simple setup
Schedule demo